Delivery and Return Policy
We aim to make your shopping experience smooth and hassle-free. Below is our delivery and return policy:
Delivery Policy
- Orders are dispatched within 3-5 business days after confirmation.
- Delivery timelines vary based on your location. Standard delivery usually takes 7-14 days.
- Customers will receive a tracking number once the order is shipped.
- Delivery charges are calculated based on your location and will be displayed during checkout in LKR or USD.
Return Policy
- Returns are accepted for items that are damaged or not as described.
- Customers must notify us within 3 days of delivery and return the item within 14 days.
- Returned items must be in their original packaging and unused condition.
Return Process
- Contact us at [email protected] to initiate a return.
- Include your order number, proof of purchase, and reason for the return.
- Upon approval, we will provide a return shipping address.